Using Salesforce CTI with Firefox 23

Firefox 23 introduces a Mixed Content Blocker

This stops the Salesforce CTI adapter from loading in the browser.

As the Firefox blocker cannot be configured to always allow content from a particular site, Salesforce advise it is currently necessary to disable the blocker.

In the URL bar enter:

about:config

Accept the warning to be careful if it appears

Then filter the list by entering:

security.mixed_content.block_active_content

Into the search bar. 

Right click on the result and select Toggle to turn the Mixed Content block off.

Salesforce are raising this with Firefox. 


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