Microsoft .NET Framework error when call ends

Description of Reported Problem

After a call initiated via Flexor CTI ends a Microsoft .net Framework error message appears, it may look like this:

net framework error

Solution

Delete or rename the file: CallLog.xml

This error maybe due to a problem with the Flexor Call History log file on the PC.

Navigate to the users "My Documents" folder and find the file:

CallLog.xml

Then exit Flexor (File, Exit from Flexor OnScreen) and then delete, or if you wish to retain the data, rename the file to something else e.g. calllog.old

Then restart Flexor, the log file will be recreated and the error should stop.

If this does not resolve the issue please contact support.


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